AlumnIQ Admin Documentation
  • README
  • Common Features
    • Identity
    • Xid
    • Google Analytics Tracking
  • Content Management
    • Editing Pages
  • Profiles and Directory
    • Public Resources
      • Account Creation
      • Updating a Profile
      • Using the Directory
    • Administrative Resources
      • Profile Customization
      • Maintenance
      • Capturing Changes
      • Directory Permissions and Inclusion
  • Events Module
    • Event Setup
      • Event Skinning
    • Activity Setup
    • Fees
    • Webinars
    • Products
    • Fair Market Value (FMV)
    • Location Management
    • Access Control
    • Remote Check In [V5]
    • Wingman
    • Customer Service
    • Printing Name Tags
    • Express Registration
    • Reporting
    • Including Warehouse Data
    • Post-Event Survey
    • Post-Event Tasks
      • Matching
  • Image Library
    • Recent Uploads
    • Edit Image
    • Search Images
    • Uploads
  • Email and Lists
    • List Management
    • Delivery Workflow
    • Unsubscribes
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    • Spam Complaints
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  • Membership
    • Customer Service
  • Volunteer
    • Data Feeds
  • Online Giving
    • Giving Form
    • Global Configuration
    • Donor Cover
    • Setup Paths & Pitches
    • Sending targeted emails
    • Ask Arrays
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    • Tax Receipts
    • Suspended Pledges
    • Payment Processing
    • Give Now
    • Refunds
  • Crowdfunding
    • Introduction
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    • Scheduled Page Updates
    • Challenges
  • Salesforce
    • Installation
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    • Security
  • Security
    • Salesforce
    • Shared User Accounts
    • API Keys
    • S3 Keys
  • Data Sync
    • API Basics
    • Sending us your data
    • Getting data out of AlumnIQ (API)
    • API: Financial Data
    • Object Model/ER Diagrams
    • Salesforce
  • Integration Recipes
    • Everyday Events
    • Warehouse Loads
    • Salesforce
  • Compliance
  • Customer Guides
    • Auburn Specific Instructions
    • WWU Specific Instructions
  • Signature Events Service
    • Onboarding and Setup Timeline
    • Integration
    • Payments and Gateways
    • Warehouse Structure and Projection
    • Graphic Specs
    • Giving
    • Where to update what
    • Planning to Attend
    • Bio Update
    • General Configuration
    • Who's Coming List(s)
    • Package Controls
    • Access Controls
    • Strings
    • Health+Safety/Vaccination Attestation
    • Table/Seat Assignment
    • Getting events from contributors across campus
    • Virtual Events and Webinars
    • Staff Assistant
    • Common Scenarios
    • General Registration Management
    • Text and Email Messaging
    • The Pass
    • Watches
    • Housing
    • Post-Event Survey
    • Name Tags and Printing
    • Options for Check In
    • Batch Printing
    • Offloading Clicker Data
    • Event Attendance with Gatekeeper
    • iqKey for fast Gatekeeper access
    • Email Senders
    • Newsletter Archive
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On this page
  • Basic Controls
  • Power and Charging
  • Getting Online and to the Right Place
  • Launching Gatekeeper
  • What do I log in with?
  • Using Gatekeeper
  1. Signature Events Service

Event Attendance with Gatekeeper

PreviousOffloading Clicker DataNextiqKey for fast Gatekeeper access

Last updated 3 months ago

So you've got a Scanner in your hand and want to use it. Cool!

Basic Controls

On the right side of the device are the two tiniest and most important buttons on the device: the power button and the home button.

All three blue buttons do the same thing: activate the scanner.

Do not (I can't believe we actually have to say this) point the laser beams into your face or anyone else's.

Power and Charging

To power up simply press and hold the power button.

To power down tap the power button to wake the screen, release, then press and hold until it shuts down.

Charging should be done when powered down. Please return the devices fully charged and powered down.

The batteries are high capacity and should last a full day of operation, but if you're doing heavy scanning you should prepare a second device just in case.

Getting Online and to the Right Place

After powering up, swipe up from the bottom of the screen to unlock.

To get on a network select the WiFi Manager icon on the home screen. Then select the appropriate network and enter credentials (if any).

Once you're connected, use the Home button (the upper of the two black buttons on the right side of the device).

On the home screen relaunch Gatekeeper.

Tap it. This will bring you to the Launchpad.

And from there, tap on your school's name.

Launching Gatekeeper

Gatekeeper is a module within the AlumnIQ admin. So when you see the (now familiar) login screen appear, you're in the right place.

After logging in and picking the master event you're working on, tap the "Ready to Check In" button if presented - if not, dig in to the Check In Services menu and tap Gatekeeper. On a Scanner, top the top right "hamburger" menu to get the menu to open up - Check In Services > Gatekeeper.

And you're in.

What do I log in with?

You have choices!

Easiest:

Use your IQCard! Some time before your event weekend log in to the AlumnIQ admin and select "Check In Services" in the nav menu, then Get my IQCard.

Print this! You can scan the IQCard to log in as yourself on any device that can scan it.

That's also why you need to protect it. Anyone who gets your IQCard can "be" you, with all of your permissions. That would be bad.

IQCards are good for 6 months from issue. We will roll your IQCard token under any of the following conditions:

  • as provoked from the security module by an authorized admin

  • after a password reset

  • after a reactivation of a previously deactivated user account

  • after an interactive login where we detect that the current key is expired

Some schools prefer to set up a local user account in AlumnIQ that has only Check In permission and distribute that IQCard to all Gatekeeper users; this is fine, but know you'll have a heck of a time tracking down access if this is compromised.

Slightly less easy:

  • if your campus is SSO-enabled, use your institutional login to get in (provided you've been given permission)

  • if not, use the username and password given to you by an admin

Using Gatekeeper

This is the fun part. As each attendee shows up, have them pull out their printed confirmation or open up their confirmation email.

Then press any blue button until you get a happy chirp!

The screen will then show you one of three possible states:

Green all clear, let 'em in!

Yellow registered, already checked in, so it's your call about whether they should be granted readmittane.

Red not recognized, not registered, or cancelled - generally not a great idea to let them in.

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Scanning but nothing happening? Use the Reset button in the bottom right. Then try scanning again.