AlumnIQ Admin Documentation
  • README
  • Common Features
    • Identity
    • Xid
    • Google Analytics Tracking
  • Content Management
    • Editing Pages
  • Profiles and Directory
    • Public Resources
      • Account Creation
      • Updating a Profile
      • Using the Directory
    • Administrative Resources
      • Profile Customization
      • Maintenance
      • Capturing Changes
      • Directory Permissions and Inclusion
  • Events Module
    • Event Setup
      • Event Skinning
    • Activity Setup
    • Fees
    • Webinars
    • Products
    • Fair Market Value (FMV)
    • Location Management
    • Access Control
    • Remote Check In [V5]
    • Wingman
    • Customer Service
    • Printing Name Tags
    • Express Registration
    • Reporting
    • Including Warehouse Data
    • Post-Event Survey
    • Post-Event Tasks
      • Matching
  • Image Library
    • Recent Uploads
    • Edit Image
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  • Email and Lists
    • List Management
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    • Unsubscribes
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  • Membership
    • Customer Service
  • Volunteer
    • Data Feeds
  • Online Giving
    • Giving Form
    • Global Configuration
    • Donor Cover
    • Setup Paths & Pitches
    • Sending targeted emails
    • Ask Arrays
    • Customer Service & Reporting
    • Tax Receipts
    • Suspended Pledges
    • Payment Processing
    • Give Now
    • Refunds
  • Crowdfunding
    • Introduction
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    • Challenges
  • Salesforce
    • Installation
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  • Security
    • Salesforce
    • Shared User Accounts
    • API Keys
    • S3 Keys
  • Data Sync
    • API Basics
    • Sending us your data
    • Getting data out of AlumnIQ (API)
    • API: Financial Data
    • Object Model/ER Diagrams
    • Salesforce
  • Integration Recipes
    • Everyday Events
    • Warehouse Loads
    • Salesforce
  • Compliance
  • Customer Guides
    • Auburn Specific Instructions
    • WWU Specific Instructions
  • Signature Events Service
    • Onboarding and Setup Timeline
    • Integration
    • Payments and Gateways
    • Warehouse Structure and Projection
    • Graphic Specs
    • Giving
    • Where to update what
    • Planning to Attend
    • Bio Update
    • General Configuration
    • Who's Coming List(s)
    • Package Controls
    • Access Controls
    • Strings
    • Health+Safety/Vaccination Attestation
    • Table/Seat Assignment
    • Getting events from contributors across campus
    • Virtual Events and Webinars
    • Staff Assistant
    • Common Scenarios
    • General Registration Management
    • Text and Email Messaging
    • The Pass
    • Watches
    • Housing
    • Post-Event Survey
    • Name Tags and Printing
    • Options for Check In
    • Batch Printing
    • Offloading Clicker Data
    • Event Attendance with Gatekeeper
    • iqKey for fast Gatekeeper access
    • Email Senders
    • Newsletter Archive
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On this page
  • What does it do
  • Pretty Pictures
  • Setup
  • Using the QR code
  • iPhone/iPad
  • Android using Google Lens
  • Completing the form
  • Creative ideas to boost utilization
  1. Events Module

Wingman

PreviousRemote Check In [V5]NextCustomer Service

Last updated 3 years ago

Wingman is a way to capture self-reported attendance from event attendees who can't/won't/didn't/weren't asked to pre-register. You need the data, but they would prefer the flexibility to just show up.

This is particularly useful for regional/affiliate events where the volunteers are running the show.

What does it do

Activating Wingman results in AlumnIQ creating a QR code that can be copied, emailed, and/or printed on coasters. This QR code (when scanned) brings the individual to a super brief form. We'll prompt for first name, last name, and email address, then use those to search your data warehouse (and registration data) for a match. If the person is found and not yet registered, we'll have them confirm their name, email, and class year, then backfill a registration record and check them in for the activity.

All you need to do is sit back and watch the registrations pile in, most of which should already be matched to XIDs.

Pretty Pictures

Step 1: scan
Step 2: search
Step 3: find
Step 4: submit

Setup

  1. Create an Event with at least one FREE Activity in it that will serve as the container for the registrant data.

We do not support payments through this service at the present time as the necessity of capturing address information for credit card AVS testing - and the panoply of affiliate payment gateways - would add enough friction that it would drag on uptake. It's a simple service for a simple purpose - so keep it free!

  1. Edit your event and select "Wingman is active".

  1. On the event view screen you'll now see both the access code and a button to send yourself the necessary QR code.

  1. Send yourself (and any volunteers/associates) the QR code email. They can easily copy that QR code into a flyer, forward it via email, or just print it out for the check in table.

Using the QR code

How one goes about scanning and using a QR code varies by platform.

iPhone/iPad

  1. Open the Camera app from the Home Screen, Control Center, or Lock Screen.

  2. Select the rear facing camera. Hold your device so that the QR code appears in the viewfinder in the Camera app. Your device recognizes the QR code and shows a notification.

  3. Tap the notification to open the link associated with the QR code.

Android using Google Lens

On your home screen tap the Google Lens icon in the search box:

When the QR code is properly framed, the URL hint will appear - tap on that to jump into Wingman.

Completing the form

Wingman is designed to accelerate identification and linking of attendees to their XIDs. This is beneficial to you for a host of reasons, among them being far less post-event cleanup.

First screen collects search parameters - first name (searching against first and nicknames in the warehouse), last name (searching against last and maiden names in the warehouse), and email address (to compare against existing registrants so we minimize duplicate reporting).

We present possible matches -- including member status because why not -- for selection.

If you tap on a known constituent, we'll prefill the fields on the registration form (excluding email address because we don't want to "leak" contact information). Otherwise fill in the blanks and tap continue to wrap it up.

And that's it!

AlumnIQ immediately registers and checks the individual in to that event and activity, making the data instantly visible in the admin and reports.

Creative ideas to boost utilization

  1. Pull the attendees after x time and raffle off something of value

  2. Dangle a membership discount in front of those who complete a registration.

  3. _________ _________ (adjective) (noun)

  4. Up to you!

activating wingman
wingman is active
sending the wingman QR to yourself and friends
found the link
tap this to scan a QR and pick up the URL
initiating a search
search results
actual registration