AlumnIQ Admin Documentation
  • README
  • Common Features
    • Identity
    • Xid
    • Google Analytics Tracking
  • Content Management
    • Editing Pages
  • Profiles and Directory
    • Public Resources
      • Account Creation
      • Updating a Profile
      • Using the Directory
    • Administrative Resources
      • Profile Customization
      • Maintenance
      • Capturing Changes
      • Directory Permissions and Inclusion
  • Events Module
    • Event Setup
      • Event Skinning
    • Activity Setup
    • Fees
    • Webinars
    • Products
    • Fair Market Value (FMV)
    • Location Management
    • Access Control
    • Remote Check In [V5]
    • Wingman
    • Customer Service
    • Printing Name Tags
    • Express Registration
    • Reporting
    • Including Warehouse Data
    • Post-Event Survey
    • Post-Event Tasks
      • Matching
  • Image Library
    • Recent Uploads
    • Edit Image
    • Search Images
    • Uploads
  • Email and Lists
    • List Management
    • Delivery Workflow
    • Unsubscribes
    • Exclusions
    • Automated Messages
    • Bounce Handling
    • Spam Complaints
    • Resubscribes
  • Membership
    • Customer Service
  • Volunteer
    • Data Feeds
  • Online Giving
    • Giving Form
    • Global Configuration
    • Donor Cover
    • Setup Paths & Pitches
    • Sending targeted emails
    • Ask Arrays
    • Customer Service & Reporting
    • Tax Receipts
    • Suspended Pledges
    • Payment Processing
    • Give Now
    • Refunds
  • Crowdfunding
    • Introduction
    • Media Recommendations
    • Scheduled Page Updates
    • Challenges
  • Salesforce
    • Installation
    • Integration
    • Security
  • Security
    • Salesforce
    • Shared User Accounts
    • API Keys
    • S3 Keys
  • Data Sync
    • API Basics
    • Sending us your data
    • Getting data out of AlumnIQ (API)
    • API: Financial Data
    • Object Model/ER Diagrams
    • Salesforce
  • Integration Recipes
    • Everyday Events
    • Warehouse Loads
    • Salesforce
  • Compliance
  • Customer Guides
    • Auburn Specific Instructions
    • WWU Specific Instructions
  • Signature Events Service
    • Onboarding and Setup Timeline
    • Integration
    • Payments and Gateways
    • Warehouse Structure and Projection
    • Graphic Specs
    • Giving
    • Where to update what
    • Planning to Attend
    • Bio Update
    • General Configuration
    • Who's Coming List(s)
    • Package Controls
    • Access Controls
    • Strings
    • Health+Safety/Vaccination Attestation
    • Table/Seat Assignment
    • Getting events from contributors across campus
    • Virtual Events and Webinars
    • Staff Assistant
    • Common Scenarios
    • General Registration Management
    • Text and Email Messaging
    • The Pass
    • Watches
    • Housing
    • Post-Event Survey
    • Name Tags and Printing
    • Options for Check In
    • Batch Printing
    • Offloading Clicker Data
    • Event Attendance with Gatekeeper
    • iqKey for fast Gatekeeper access
    • Email Senders
    • Newsletter Archive
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Compliance

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Last updated 1 month ago

AlumnIQ can provide documentation for compliance with the following standards:

  • SOC2 Type 2 (NDA required)

  • HECVAT (NDA required)

Please file a ticket to request any of the non-public resources. Some contain sensitive information about our infrastructure, security practices, and development practices.

Cookie Inventory

These are the only cookies AlumnIQ injects into client responses by design. If a customer chooses to use the GA4/GTM functionality, additional Google cookies will be inserted into the request/response payload.

Cookie name
Module
Type
Domain
Lifetime
Notes

IQ-PUBLIC

Core

Necessary

client domain

session

Session Id (for public-facing pages)

IQ-ADMIN

Admin

Necessary

client domain

session

Session Id (for admin users only)

IQCLIENTID

Event Registration

Necessary

client domain

session

Persist in-progress registration across multiple browsing sessions. (If user closes the tab, they don't have to lose their progress)

cookieconsent_status

Core

Necessary

client domain

1 week

Tracks that you've consented to our cookies, to avoid showing cookie banner on every pageview

aws-waf-token

Giving

Necessary

client domain

4 days

WAF challenge to avoid scripted attacks against giving credit card forms

alumniq-online-giving

Giving

Necessary

client domain

session

Session Id (for legacy giving)

[varies]

[varies]

Necessary

spreedly.com/braintreepayments.com/blackbaud.com (and derivatives)

varies

Payment Service Providers (Spreedly, Braintree, Blackbaud) add cookies they consider strictly necessary for the purposes of processing transactions. No options for exclusion are available.

Revisions: 9 April 2025: updated cookieconsent_status to Necessary

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